Art Twister Cancellation Policy
We understand that plans can change, so we offer a 24-hour grace period after purchase. If you cancel your order within this time frame, you are eligible for a full refund.
After 24 hours, all sales are final, as each item is made to order and cannot be restocked.
**Exceptions may be granted only if:**
To request a cancellation within the 24-hour window, please email us at support@arttwister.com with your order number.
Refunds
Once we receive and inspect your return, we’ll notify you via email to confirm its arrival and inform you whether your refund request was approved or declined.
If approved, your refund will be processed and applied to your original payment method within a few business days.
Late or missing refunds
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Double-check your bank account.
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Contact your credit card company—it may take time for the refund to officially post.
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Contact your bank—processing delays can vary.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@arttwister.com.
Returns and Exchanges
We only replace items that are defective or damaged. To request an exchange for the same item, email us at support@arttwister.com and send your item to:
Physical Address Here.
You will be responsible for paying return shipping costs, which are non-refundable. If you receive a refund, the return shipping cost will be deducted from your total.
Please note:
- Delivery times for exchanged products may vary based on location.
- For higher-value items, consider using trackable shipping or shipping insurance, as we can’t guarantee receipt of returned items.